TrustRadius Insights
GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal …
Starting at $0 Per Month [Unlimited Users]
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What is GoSquared?
GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance.…
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Pricing
GoSquared Free - Access to the Now and Trends realtime web analytics dashboard.
$0
Cloud
Per Month [Unlimited Users]
GoSquared Analytics - Everything included in free plus premium analytics features.
$29
Cloud
Per Month [Unlimited Users]
GoSquared Suite - The most popular GoSquared plan, full access to our real time analytics dashboards, intelligent live chat and customer data hub.
$79
Cloud
Month [Unlimited Users]
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.gosquared.com/plans
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is GoSquared?
GoSquared combines real-time web analytics with a customer data hub, intelligent live chat, and marketing automation. The all-in-one platform aims to help online businesses grow.
– Analytics: traffic sources, campaign tracking, new visits %
– Live Chat: targeted messaging, lead capture, shared team inbox
– Customer Data Hub: automatic lead enrichment, company info, user segmentation and marketing automation
GoSquared Features
Additional Features
- Supported: Real-Time Analytics
- Supported: Live Chat
- Supported: Cutomer Data Hub
- Supported: API
- Supported: Email Reports
- Supported: Third Party Integrations
GoSquared Screenshots
GoSquared Videos
Introduction to GoSquared Live Chat
What is GoSquared
GoSquared Integrations
GoSquared Competitors
GoSquared Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Worldwide |
| Supported Languages | English |
Frequently Asked Questions
GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance. The Trends App displays historical, trends and comparison analysis on real-time data. You don't have to wait 4 - 24 hours in order to compare todays current performance against last years. The Ecommerce App displays the same freshness of data and allows the user to easily filter products by transactions, revenue and quantity.
GoSquared also features a RESTful API for developers to build their own analytics tools. It is the same API that powers GoSquared and there is additional data that isn't found in the dashboards.
The most common users of GoSquared are from Small Businesses (1-50 employees).
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Reviews and Ratings
(25)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal have found immense value in using GoSquared to connect and track customers, enabling them to provide better and faster service based on customer interests. In addition, users who have tested GoSquared as part of analytics software packages have praised its real-time visitor views, highlighting that these insights are not available in Google Analytics. Moreover, customers who switched from a competitor to GoSquared now rely on it daily to effectively organize and decode their data.
GoSquared is widely used across hosted sites to monitor user activity, with the Labs Overview feature being particularly helpful for tracking user traffic trends. Some clients are also given access to their GoSquared data and live chat functionality, allowing them to closely follow project launches and track social media performance. Users appreciate the convenience of GoSquared's email reports and visual graphs, which break down traffic by day, week, and month. It has proven especially useful for an online subscription business that leverages it to track user behavior during the signup process and improve the flow based on obtained data.
Individuals also find value in using GoSquared for personal websites and community platforms to track visitors, analyze reader demographics and preferences, as well as identify referral sources. Additionally, organizations benefit from GoSquared's capabilities in web analytics, email campaigns, and live chat across different teams. The real-time monitoring of website visitors provided by GoSquared helps users gain valuable insights into customer behavior, campaign effectiveness, and product attractiveness. Notably, many users appreciate that GoSquared offers live data updates without relying on Google Analytics.
Users of GoSquared commonly recommend the software for its user-friendly features, rapid setup, and accessibility. They find GoSquared to be a useful tool for communication with customers during their shopping experience. Users also appreciate the event tracking function and relevant metrics for marketing strategies. Additionally, users find value in the real-time website traffic information, integration with Mailchimp, and the ability to segment data. The software's strong support and easy reporting on site productivity are also highlighted as positive features by reviewers. Overall, users suggest trying GoSquared for its ease of use, free trial demo, and useful analytics for understanding real-time user behavior.
Attribute Ratings
Reviews
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February 25, 2015
GoSquared - it truly is a must have product.
Score 10 out of 10
Vetted Review
Verified User
GoSquared is an excellent tool for our business, we monitor our visitors live on our website as they browse our website, using the information from the page views and length of time spent on each page we have a very good understanding of what our customers are looking for and which products they are attracted to. Further to this we get to see in real time which campaigns we use actually work which is truly brilliant. Thank you GoSquared.
- Trends
- Live Data
- Campaign Monitoring
- Mobile App - Responsive website is great but we would use an App more.
- Definitely better customer service especially through our Live Chat as we already have an idea of what is required.
I have evaluated other products but as GoSquared is presenting Live Data this really is most useful, I don't have much of a requirement to see what a potential customer did yesterday. I need to know what my potential customer sitting on the website right now is looking to purchase, and for this GoSquared works.
5
December 30, 2014
GoSquared : A Great Tool to "Live" Follow your Online Business.
Score 9 out of 10
Vetted Review
Verified User
GoSquared is regularly used by the two persons who are in charge of website development. This tool is really helping us learn more about our customers: who they are, if they are new visitors, where they are coming from, and how long they stay on our website. We don't need to use Google Analytics to check this information. We have it live!
- Live update: absolutely necessary to have the correct information just in time.
- Devices used: more and more mobile devices are used (such as tablets) and this information is really important for us to know how our visitors are surfing on our pages.
- Engagement: this gives you the information on how long the visitors stays on the site.
- Campaigns: to live check the campaign's impact.
- Give the possibility to personalize the report we receive everyday.
- The eCommerce is a very expensive option. That should be included in the $240 yearly paid subscription. That's already a lot of money.
- Increased visitor understanding : where they are coming from etc..
- We know live which parts of the website are the most visited pages.
More friendly, clever presentation
May 30, 2014
GoSquared Review
Score 6 out of 10
Vetted Review
Verified User
I used GoSquared as part of a test of analytics software packages, and trialled it on one of my websites. At the time, it offered some real time visitor views that were not available in Google Analytics. Since then I have reviewed the software a couple of times more for similar purposes.
- The live stats view makes it easy to respond instantly to what people are doing on your site, so this is definitely a strong point.
- The ability to choose the widgets shown in your dashboard to customize the data you see is more intuitive than some other packages.
- The ability to unlock rewards that give more functionality is an unusual and fun feature.
- When I originally used GoSquared, I disliked the fact that when you have used up your monthly allocation of page views you can't see new data till the next month (unless you upgrade). This could cause problems in case of a traffic spike. However, this appears to have been addressed.
- I don't believe GoSquared has had any impact on my business.
I have used several analytics packages, including Clicky, Piwik and of course, Google Analytics. At the time when I used GoSquared, it had some unique features, but now the others have closed the gap in functionality, especially in allowing users to create widget based dashboards and see real time traffic updates.
- It's easy to add widgets and configure them.
- Adding the code to your site is simple.
- Dashboard output is clear and understandable.
- I didn't find GoSquared difficult to use.